.page-faq {
  --faq-block-pad: 48px;
  background: var(--card);
  color: var(--graphite);
  line-height: 1.85;
}

.page-faq a {
  color: var(--cyan);
}

/* ---------- 面包屑 ---------- */
.page-faq .faq-crumb {
  background: var(--card);
  border-bottom: 1px solid var(--line);
  padding: 14px 0;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  overflow: hidden;
  background: linear-gradient(158deg, var(--ink) 0%, var(--ink-2) 58%, #16405f 100%);
  color: var(--paper);
}

.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  right: -10%;
  bottom: -38%;
  width: 68%;
  height: 118%;
  background: radial-gradient(circle at 60% 45%, rgba(15, 163, 163, 0.26), transparent 64%);
  pointer-events: none;
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0;
  width: 4px;
  height: 88px;
  background: var(--orange);
}

.page-faq .faq-hero-inner {
  position: relative;
  z-index: 1;
  padding-top: 38px;
  padding-bottom: 44px;
}

.page-faq .faq-eyebrow {
  margin: 0;
  font-size: var(--step-2);
  letter-spacing: 0.12em;
  color: var(--cyan-soft);
  text-transform: uppercase;
}

.page-faq .faq-title {
  margin: 14px 0 0;
  font-size: clamp(46px, 12vw, 96px);
  font-weight: 900;
  line-height: 0.96;
  letter-spacing: -0.03em;
  color: var(--card);
}

.page-faq .faq-lede {
  max-width: 62ch;
  margin: 20px 0 0;
  font-size: var(--step-3);
  line-height: 1.9;
  color: rgba(247, 241, 230, 0.84);
}

.page-faq .faq-facts {
  list-style: none;
  margin: 32px 0 0;
  padding: 1px;
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 1px;
  background: rgba(217, 210, 197, 0.2);
  border: 1px solid rgba(217, 210, 197, 0.2);
}

.page-faq .faq-facts li {
  display: flex;
  flex-direction: column;
  gap: 2px;
  padding: 16px 14px;
  background: var(--ink-2);
}

.page-faq .faq-fact-num {
  font-size: var(--step-5);
  font-weight: 700;
  letter-spacing: -0.01em;
  color: var(--cyan-soft);
}

.page-faq .faq-fact-label {
  font-size: var(--step-2);
  color: rgba(247, 241, 230, 0.7);
}

/* ---------- 通用区块 ---------- */
.page-faq .faq-block {
  padding: var(--faq-block-pad) 0;
  border-top: 1px solid var(--line);
}

.page-faq .faq-block--tint {
  background: var(--paper);
}

.page-faq .faq-block--dark {
  background: var(--ink);
  border-top-color: var(--ink);
  color: rgba(247, 241, 230, 0.86);
}

.page-faq .faq-head {
  margin-bottom: 28px;
}

.page-faq .faq-num {
  margin: 0 0 8px;
  font-size: var(--step-2);
  font-weight: 700;
  letter-spacing: 0.14em;
  color: var(--orange);
}

.page-faq .faq-h2 {
  margin: 0;
  font-size: var(--step-6);
  font-weight: 700;
  line-height: 1.28;
  letter-spacing: -0.01em;
  color: var(--ink);
}

.page-faq .faq-h2--light,
.page-faq .faq-head--dark .faq-h2 {
  color: var(--card);
}

.page-faq .faq-note {
  margin: 10px 0 0;
  max-width: 56ch;
  font-size: var(--step-3);
  line-height: 1.85;
  color: var(--graphite);
}

.page-faq .faq-head--dark .faq-note {
  color: rgba(247, 241, 230, 0.7);
}

/* ---------- 反馈入口调整 ---------- */
.page-faq .faq-shift-grid {
  display: grid;
  gap: 28px;
}

.page-faq .faq-shift-copy p {
  margin: 0 0 14px;
  font-size: var(--step-3);
  line-height: 1.9;
  color: var(--graphite);
}

.page-faq .faq-bullets {
  list-style: none;
  margin: 20px 0 0;
  padding: 0;
  border-top: 1px solid var(--line);
}

.page-faq .faq-bullets li {
  position: relative;
  padding: 12px 0 12px 24px;
  border-bottom: 1px solid var(--line);
  font-size: var(--step-2);
  line-height: 1.8;
  color: var(--graphite);
}

.page-faq .faq-bullets li::before {
  content: "";
  position: absolute;
  left: 2px;
  top: 21px;
  width: 8px;
  height: 8px;
  background: var(--cyan);
}

.page-faq .faq-path-figure {
  margin: 0;
  padding: 20px 16px 12px;
  background: var(--paper);
  border: 1px solid var(--line);
}

.page-faq .faq-path {
  display: block;
  width: 100%;
  height: auto;
}

.page-faq .faq-path-cap {
  font-family: var(--font-mono);
  font-size: 13px;
  letter-spacing: 0.08em;
  fill: var(--graphite);
}

.page-faq .faq-path-cap--new {
  fill: var(--cyan);
}

.page-faq .faq-path-line {
  stroke: var(--line);
  stroke-width: 2;
  fill: none;
}

.page-faq .faq-path-line--new {
  stroke: var(--cyan);
  stroke-width: 2.5;
}

.page-faq .faq-path-dot {
  fill: var(--card);
  stroke: var(--line);
  stroke-width: 2;
}

.page-faq .faq-path-dot--new {
  stroke: var(--orange);
  stroke-width: 3;
}

.page-faq .faq-path-label {
  font-family: var(--font-sans);
  font-size: 13px;
  fill: var(--graphite);
}

.page-faq .faq-path-label--new {
  font-size: 14px;
  font-weight: 700;
  fill: var(--ink);
}

.page-faq .faq-path-caption {
  margin: 10px 0 0;
  font-size: var(--step-1);
  letter-spacing: 0.06em;
  color: var(--graphite);
  opacity: 0.78;
}

/* ---------- 分类网格 ---------- */
.page-faq .faq-cats {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  grid-template-columns: 1fr;
  gap: 1px;
  background: var(--line);
  border: 1px solid var(--line);
}

.page-faq .faq-cat {
  display: grid;
  grid-template-columns: 34px minmax(0, 1fr);
  grid-template-rows: auto auto;
  gap: 2px 12px;
  padding: 20px 16px;
  background: var(--card);
  transition: background var(--dur) var(--ease);
}

.page-faq .faq-cat:hover {
  background: #fff8ec;
}

.page-faq .faq-cat-num {
  grid-column: 1;
  grid-row: 1 / span 2;
  padding-top: 3px;
  font-size: var(--step-2);
  font-weight: 700;
  letter-spacing: 0.04em;
  color: var(--orange);
}

.page-faq .faq-cat h3 {
  grid-column: 2;
  grid-row: 1;
  margin: 0;
  font-size: var(--step-4);
  font-weight: 700;
  color: var(--ink);
}

.page-faq .faq-cat p {
  grid-column: 2;
  grid-row: 2;
  margin: 6px 0 0;
  font-size: var(--step-2);
  line-height: 1.75;
  color: var(--graphite);
}

.page-faq .status-dot {
  display: inline-block;
  width: 8px;
  height: 8px;
  margin-right: 8px;
  border-radius: 50%;
  vertical-align: 2px;
  background: var(--cyan);
}

.page-faq .status-dot[data-state="ok"] {
  background: var(--green);
}

.page-faq .status-dot[data-state="pending"] {
  background: var(--orange);
}

.page-faq .status-dot[data-state="warn"] {
  background: var(--red);
}

/* ---------- 折叠问答 ---------- */
.page-faq .qa-list {
  list-style: none;
  margin: 0;
  padding: 0;
  border-top: 1px solid var(--line);
}

.page-faq .qa-item {
  border-bottom: 1px solid var(--line);
}

.page-faq .qa-item details {
  background: transparent;
  transition: background var(--dur) var(--ease);
}

.page-faq .qa-item details[open] {
  background: var(--paper);
}

.page-faq .qa-item summary {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 10px 14px;
  align-items: start;
  padding: 18px 12px;
  cursor: pointer;
  list-style: none;
}

.page-faq .qa-item summary::-webkit-details-marker {
  display: none;
}

.page-faq .qa-item summary::marker {
  content: "";
}

.page-faq .qa-item summary:focus-visible {
  outline: 2px solid var(--cyan);
  outline-offset: -2px;
}

.page-faq .qa-index {
  padding-top: 4px;
  font-size: var(--step-2);
  font-weight: 700;
  color: var(--cyan);
}

.page-faq .qa-q {
  font-size: var(--step-4);
  font-weight: 700;
  line-height: 1.6;
  color: var(--ink);
  transition: color var(--dur) var(--ease);
}

.page-faq .qa-item summary:hover .qa-q {
  color: var(--cyan);
}

.page-faq .qa-cat {
  grid-column: 2;
  justify-self: start;
  font-size: var(--step-1);
  white-space: nowrap;
}

.page-faq .qa-body {
  padding: 0 12px 20px 12px;
  font-size: var(--step-3);
  line-height: 1.9;
  color: var(--graphite);
}

.page-faq .qa-body p {
  margin: 0;
}

/* ---------- 反馈前准备 ---------- */
.page-faq .faq-prep {
  display: grid;
  gap: 28px;
}

.page-faq .faq-checklist {
  list-style: none;
  margin: 0;
  padding: 0;
  border-top: 1px solid var(--line);
}

.page-faq .faq-checklist li {
  display: grid;
  grid-template-columns: 32px minmax(0, 1fr);
  gap: 12px;
  padding: 16px 0;
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-checklist .mono {
  padding-top: 3px;
  font-size: var(--step-2);
  font-weight: 700;
  color: var(--orange);
}

.page-faq .faq-checklist h3 {
  margin: 0;
  font-size: var(--step-4);
  font-weight: 700;
  color: var(--ink);
}

.page-faq .faq-checklist p {
  margin: 6px 0 0;
  font-size: var(--step-2);
  line-height: 1.8;
  color: var(--graphite);
}

/* ---------- 图片容器 ---------- */
.page-faq .faq-media {
  margin: 0;
  border: 1px solid var(--line);
}

.page-faq .faq-media img {
  display: block;
  width: 100%;
  height: auto;
  max-width: 100%;
  object-fit: cover;
}

.page-faq .faq-media .media-caption {
  padding: 12px 16px;
  font-size: var(--step-1);
  line-height: 1.7;
  color: rgba(247, 241, 230, 0.72);
}

.page-faq .faq-media--flow {
  margin-top: 30px;
}

/* ---------- 处理流程 ---------- */
.page-faq .faq-flow {
  list-style: none;
  margin: 0;
  padding: 0;
}

.page-faq .faq-flow li {
  position: relative;
  padding: 0 0 28px 34px;
  border-left: 2px solid var(--line);
}

.page-faq .faq-flow li:last-child {
  padding-bottom: 0;
}

.page-faq .faq-flow li::before {
  content: "";
  position: absolute;
  left: -9px;
  top: 4px;
  width: 16px;
  height: 16px;
  border-radius: 50%;
  background: var(--card);
  border: 3px solid var(--cyan);
}

.page-faq .faq-flow li:first-child::before {
  border-color: var(--orange);
}

.page-faq .faq-flow-time {
  display: block;
  margin-bottom: 6px;
  font-size: var(--step-2);
  font-weight: 700;
  letter-spacing: 0.06em;
  color: var(--orange);
}

.page-faq .faq-flow h3 {
  margin: 0;
  font-size: var(--step-4);
  font-weight: 700;
  color: var(--ink);
}

.page-faq .faq-flow p {
  margin: 6px 0 0;
  font-size: var(--step-2);
  line-height: 1.8;
  color: var(--graphite);
}

/* ---------- 快速回退 ---------- */
.page-faq .faq-reset {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 16px;
}

.page-faq .faq-reset li {
  padding: 20px 18px;
  background: var(--ink-2);
  border: 1px solid rgba(15, 163, 163, 0.32);
}

.page-faq .faq-reset .mono {
  display: block;
  margin-bottom: 10px;
  font-size: var(--step-2);
  font-weight: 700;
  letter-spacing: 0.08em;
  color: var(--orange-soft);
}

.page-faq .faq-reset h3 {
  margin: 0;
  font-size: var(--step-4);
  font-weight: 700;
  color: var(--card);
}

.page-faq .faq-reset p {
  margin: 8px 0 0;
  font-size: var(--step-2);
  line-height: 1.8;
  color: rgba(247, 241, 230, 0.76);
}

/* ---------- 仍需帮助 ---------- */
.page-faq .faq-help {
  padding: 48px 0 56px;
  background: linear-gradient(180deg, var(--ink-2) 0%, var(--ink) 100%);
  color: rgba(247, 241, 230, 0.86);
  border-top: 3px solid var(--orange);
}

.page-faq .faq-help-grid {
  display: grid;
  gap: 32px;
}

.page-faq .faq-help-lede {
  max-width: 46ch;
  margin: 12px 0 0;
  font-size: var(--step-3);
  line-height: 1.9;
  color: rgba(247, 241, 230, 0.78);
}

.page-faq .faq-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 24px;
}

.page-faq .faq-contact-list {
  list-style: none;
  margin: 0;
  padding: 0;
}

.page-faq .faq-contact-list li {
  display: grid;
  grid-template-columns: 68px minmax(0, 1fr);
  gap: 12px;
  padding: 12px 0;
  border-bottom: 1px solid rgba(217, 210, 197, 0.2);
  font-size: var(--step-3);
}

.page-faq .faq-contact-key {
  font-size: var(--step-2);
  letter-spacing: 0.08em;
  color: var(--cyan-soft);
  padding-top: 3px;
}

.page-faq .faq-contact-val {
  color: var(--card);
  word-break: break-word;
}

.page-faq .faq-contact-note {
  margin: 16px 0 0;
  font-size: var(--step-2);
  line-height: 1.8;
  color: rgba(247, 241, 230, 0.66);
}

.page-faq .faq-help-links {
  margin: 14px 0 0;
  font-size: var(--step-2);
  line-height: 1.8;
  color: rgba(247, 241, 230, 0.7);
}

.page-faq .faq-help-links a {
  color: var(--cyan-soft);
  text-decoration: underline;
  text-underline-offset: 3px;
}

/* ---------- 响应式 ---------- */
@media (min-width: 640px) {
  .page-faq .faq-facts {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }

  .page-faq .faq-cats {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .faq-reset {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 860px) {
  .page-faq {
    --faq-block-pad: 68px;
  }

  .page-faq .faq-hero-inner {
    padding-top: 56px;
    padding-bottom: 64px;
  }

  .page-faq .faq-lede {
    font-size: var(--step-4);
  }

  .page-faq .faq-h2 {
    font-size: var(--step-7);
  }

  .page-faq .faq-shift-grid {
    grid-template-columns: minmax(0, 1.05fr) minmax(0, 0.95fr);
    gap: 40px;
    align-items: start;
  }

  .page-faq .faq-cats {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .qa-item summary {
    grid-template-columns: 44px minmax(0, 1fr) auto;
    gap: 12px 20px;
    padding: 22px 12px;
    align-items: center;
  }

  .page-faq .qa-index {
    padding-top: 0;
  }

  .page-faq .qa-cat {
    grid-column: 3;
    justify-self: end;
  }

  .page-faq .qa-body {
    padding: 0 12px 26px 76px;
  }

  .page-faq .faq-prep {
    grid-template-columns: minmax(0, 1fr) minmax(0, 0.86fr);
    gap: 40px;
    align-items: start;
  }

  .page-faq .faq-flow {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 26px;
  }

  .page-faq .faq-flow li {
    padding: 28px 0 0 0;
    border-left: 0;
    border-top: 2px solid var(--line);
  }

  .page-faq .faq-flow li:last-child {
    padding-bottom: 0;
  }

  .page-faq .faq-flow li::before {
    left: 0;
    top: -9px;
  }

  .page-faq .faq-reset {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 20px;
  }

  .page-faq .faq-help {
    padding: 72px 0 80px;
  }

  .page-faq .faq-help-grid {
    grid-template-columns: minmax(0, 1.05fr) minmax(0, 0.95fr);
    gap: 56px;
    align-items: start;
  }
}

@media (min-width: 1080px) {
  .page-faq .faq-cat {
    padding: 24px 22px;
  }

  .page-faq .qa-body {
    padding-right: 96px;
  }
}
<<<END>>>